FAQs
Your Chickasaw Country gift card is accepted at participating merchants authorized by Chickasaw Country. For a complete list of merchants go to:
www.chickasawcountry.com/gift-cards
To check your gift card balance please call the number on the back of the card; 1-800-707-0180. This is an automated phone prompt that will ask for your 16-digit card number. You can find this number on the back of the card directly underneath the barcode. It will begin with a “5”. Once you enter your 16-digit card number, it will state your balance.
No. Your gift card is activated once it is funded.
Your gift card does not expire, nor do the funds. However, a monthly maintenance fee of $4.95 will be deducted from your card balance after 12 months of inactivity.
No, the Chickasaw Country gift card is non-reloadable card. There is no cash access with your Chickasaw Country gift card and it cannot be used for gaming or gambling purposes.
Retain records of your gift card admin number (located directly underneath your card number) Immediately contact customer service at 1-800-707- 0180 to have your card “blocked” so no unauthorized transactions will be allowed and to obtain a replacement if needed.
All returns, exchanges and disputes are subject to the merchant’s return policy. Funds that are credited by the merchant are usually available 3-5 business days after the return is processed. Voided transactions may take longer, sometimes up to 7 business days. We recommend you keep your gift card and the receipt involved with the purchase.